Users, Structure, Behavior

I've been working in the field for about 10 years with a couple of detours into starting a business and sales.

I received a Master's Degree in Human-Computer Interaction from Carnegie Mellon University in 2000. I've done some additional training at workshops and conferences over the years.

My focus has primarily been on applications rather than websites. That is, the vast bulk of my work concentrates on applications which are being used to get real work done. ...

Yes, thanks for asking! Here are my three basic principles which guide the way I think about application design: Structure: What is the overall purpose for ...

I often use the idea of hiring an architect to help you design and build a home as an analogy for what I do with software. In short, there is ...